Monday, 8 May 2017

Influencing change


I am attending the taught module part of Sheffield Leader http://www.sheffield.ac.uk/hr/sld/sheffieldleader#_ga=2.220119001.1934933219.1494146848-1539642847.1429780186 we were discussing Personal Influence and introduced to a model to help us consider the various ways we may positively influence people. The model identifies three key elements authority, presence and impact. It led me to consider whether this model may be useful to support our project teams during workshops and process improvement events.

Using the model may help attendees to think about how they can make the most of the workshop and ensure that they lead positive change as a consequence of their influence within the workshop.


Attendee
Attribute
Examples
Authority
Their expertise and knowledge of the process: what works well, what can be improved, compliance issues
Presence
Not only being physically present in the room, also being emotionally and mentally present. Actively listening to others, asking questions and respecting others opinions.
Impact
Prepared to ask the bold or challenging questions
Transforms the thinking in the room
Delivers on actions

Facilitator
Attribute
Examples
Authority
Their expertise and knowledge of process improvements, expertise as a facilitator, case studies from previous projects
Presence
Not only being physically present in the room, also being emotionally and mentally present. Actively listening to others, asking questions and respecting others opinions.
Impact
Progressing the agenda
Prepared to ask the bold or challenging questions
Transforms the thinking in the room
Delivers on actions

As well as evaluating a project or workshop on it’s outputs perhaps the cultural factors considered above would provide a way of evaluating the cultural outputs that also need to be delivered to ensure that we support a culture of continuous improvement?

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